Privacy Policy

Privacy Policy

Effective Date: August 24, 2026

At Line Upon Line Studios LLC (“we,” “us,” or “our”), accessible from [https://lineuponlinestudios.com](https://lineuponlinestudios.com), protecting the privacy of our visitors and customers is a top priority. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard your data.

1. What Personal Information We Collect

When you visit or make a purchase from our store, we collect information necessary to process your order, manage your account, and provide customer support.

  • Order & Customer Data: When you purchase physical items from our shop, we collect your name, billing address, shipping address, email address, phone number, and specific order details. This data is required to process transactions, fulfill orders, provide progress updates, and arrange delivery or local pickup in Midvale, UT.

  • Account Information: If you register an account on our website, we store the personal information provided in your user profile (such as saved addresses or order history). You can view, edit, or delete your personal information at any time.

  • Customer Service Communications: If you contact us via contact forms, email, or messaging regarding orders or general support inquiries, we retain that correspondence to fulfill your request and provide support.

  • Comments & Reviews: When visitors leave comments or product reviews, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

2. How We Use Your Information

We use your personal data to:

  • Fulfill, package, and ship your orders or organize local pickup.

  • Communicate with you regarding order statuses, general support inquiries, or account updates.

  • Prevent fraudulent transactions and detect automated site abuse.

  • Improve our website layout, product offerings, and customer service experience.

3. Payment Processing & Third-Party Sharing

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers to run our business operations:

  • Payment Gateways: All online transactions are processed securely through encrypted third-party payment gateways (such as PayPal or Stripe). We never store or process full credit card numbers directly on our website servers.

  • Shipping & Fulfillment: We share your shipping address and contact details with shipping carriers to deliver your packages.

  • Spam Detection: Visitor comments and form submissions may be checked through automated spam detection services.

4. Cookies & Tracking Technologies

Our website utilizes cookies to ensure proper store functionality and improve your browsing experience:

  • Shopping Cart Cookies: We use session cookies to remember the items added to your shopping cart as you navigate through our site and to preserve your checkout state.

  • Account Cookies: If you log in, temporary cookies are set to save your login credentials and screen display preferences. Login cookies typically last for two days, while screen options cookies last for one year. Selecting “Remember Me” keeps your login active for two weeks.

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience so you do not have to re-enter them in the future.

5. Embedded Content from Other Websites

Pages on this site may include embedded content (such as videos, maps, or external tools). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly. These third-party sites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content.

6. How Long We Retain Your Data

  • Order & Transaction Records: We retain order information and invoice history as required for administrative, legal, tax, and customer service support purposes.

  • Comments & Metadata: Comments and their associated metadata are retained indefinitely to automatically recognize and approve follow-up comments.

  • User Accounts: For users who register an account, personal profile information is stored until the account is closed or deleted by the user or administrator.

7. What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are legally, administratively, or securely obligated to retain.

8. Contact Information

If you have any questions about this Privacy Policy or wish to request data updates, please contact us at:

Line Upon Line Studios LLC

Website: [https://lineuponlinestudios.com](https://lineuponlinestudios.com)

Contact Email: support@lineuponlinestudios.com

Location: Midvale, Utah